Implementation Effort
- Requires minimal effort
- Timeline between 2-3 weeks*
* Assuming an agency has an existing, configured AASHTOWare Safety instance and all required data
Safety Processes
Our Customer Success team helps agencies turn crash data into actionable insights. The processes below show how they’re making their communities safer.
Tracking Crashes for Damage Claims Billing
This document provides an overview of how the Muskegon County Road Commission uses Numetric to find crashes and process bills for county and state property damage claims.
Required Data
- Crash Data
Focus Areas
- Crash Property Damage Claims
Process Overview
County and state-owned property, such as guardrails, traffic signs, and other public assets, is often damaged in crashes. It can be a time-consuming and challenging process to track these incidents, verify the damage, and bill the responsible party for claims. Using Numetric to handle this process can save time and improve efficiency.
The Muskegon County Road Commission, which maintains 329 lane miles of state roads under contract with the Michigan Department of Transportation (MDOT), relies on crash narratives and police reports to substantiate property damage claims. Staff use Numetric to locate the relevant police crash report (UD-10) or to search for crashes by date range, geographic polygon, and narrative keywords. This process reduces the time spent locating and verifying incidents compared to the previous, antiquated system the team used.
Often, these public outreach initiatives involve tracking and reporting on crash counts, or rates for a given period. Using AASHTOWare Safety, agencies can create custom time-period reporting filters to make reporting on, and tracking crash statistics easier.
(MSP's Crash ID filter displayed in Crash Query)
Users can paste crash IDs in the Crash ID filter to find a specific crash.
(A polygon drawn over a roadway in Crash Query)
Users can draw a polygon over an area to filter crashes within the drawn boundary lines.
Staff can confirm the crash date and time, location coordinates, vehicles involved, and the narrative description of the damage before proceeding. Numetric ingests crash data nightly via a database connection with Michigan State Police, meaning recently reported crashes appear in the system. This enables proactive identification of incidents involving damage to county or state property.
Using Numetric, claims staff confirm all relevant crash details to ensure the observed damage aligns with the crash documentation. This process ensures timely repairs, accurate billing, and efficient coordination with insurance companies and the state or county.
